Chris Dundon — Your bridge to ace software!
Fractional Product Owner and Proprietor of Hivemind Blender, Inc.
Building software is tricky. Take a look at the players: Executives are motivated to build the business. Sales hungers for revenue. Development is driven to build cool solutions. These groups speak different dialects and have different cultures. Put them together on a project and communication can breakdown. Communication breakdown is dangerous.
Imagine adding a communication bridge to ensure all stakeholders — executives, development, sales, etc. stay on the same page. The bridge is a feedback loop connecting everyone with a stake in the software build. It keeps the project up tempo and moving forward. It keeps defect rates low and ensures on time delivery. It saves on budget.
I am your bridge to ace software. The bridge is rooted in relationships and communication. Business people respect me. Salespeople understand me. Developers like me. These relationships are not transitory. My contact list is extensive and top notch. When you hire me, you take delivery on my problem solving skills, relationship skills, and communication skills. The skills in my Rolodex are beyond gravy.
Dive into your results then test the waters => Zoom with me for 15 minutes.
Prior Engagements
Our Process
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Start your Project on the right foot. Gathering and documenting requirements is crucial for achieving project success. Here's how to ensure a strong foundation:
Aligning with Business Objectives – Meet with business management to gain a deep understanding of their vision, goals, and expectations.
Understanding User Needs – Collaborate with users and stakeholders:
Identify pain points and challenges.
Gather insights into their workflows and processes.
Define user requirements and expectations.
Consult with Technologists:
Explore existing technology and infrastructure.
Identify opportunities for integration and optimization.
Determine the most effective solutions.
Compile findings into a comprehensive Product Requirements Document (PRD) and present recommendations to client management.
By following this structured approach, we'll ensure that your project is well-planned, efficiently executed, and meets the needs of all stakeholders.
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The analysis and design are critical stages in the software development life cycle where we transform the gathered requirements into a solid, scalable, and sustainable design. This work is the bedrock for project development, ensuring that the solution meets the needs of stakeholders, users, and the business.
During this time we create the Software Design Document (SDD) that outlines the design decisions, architecture, and technical details of the system or product. Here, product ownership ensures that the design aligns with the product vision.
When complete, the design phase provides a solid base for the software development project. Here, we ensure that the solution is well-architected, scalable, and meets the needs of all stakeholders.
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During the testing and development phases, the Product Owner plays a vital role in ensuring the team delivers a product that meets customer needs and expectations. Their primary responsibilities include:
Prioritizing and refining the product backlog: Ensuring it's up-to-date, refined, and prioritized based on business value, customer needs, and technical feasibility.
Collaborating with the development and testing team: Clarifying requirements, providing input on development, and defining acceptance criteria.
Representing customer interests: Acting as a customer proxy, ensuring the team understands customer needs and perspectives.
Communicating with stakeholders: Providing updates, addressing concerns, and incorporating feedback into the product backlog.
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During the Deployment phase, the Product Owner's role shifts towards ensuring a smooth and successful rollout. Here's a breakdown:
Go/No-Go Decisions: The Product Owner plays a crucial role in deciding whether the deployed software meets the defined acceptance criteria and is ready for release to end-users.
Stakeholder Communication: They communicate deployment timelines, potential risks, and anticipated outcomes to stakeholders, including customers, executives, and other relevant parties.
Gathering Feedback: The Product Owner actively gathers feedback from early adopters and monitors user behavior after deployment to identify any issues or areas for improvement.
Prioritizing Fixes: Based on the gathered feedback, the Product Owner prioritizes bug fixes and enhancements for future releases, ensuring the product continues to meet evolving user needs.
Post-Deployment Support: They may also be involved in providing support to users during the initial stages of deployment, addressing any immediate concerns or questions.
Essentially, the Product Owner acts as the voice of the customer and the champion of the product throughout the deployment phase, ensuring a successful launch and ongoing value delivery.
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During the Acceptance phase, the Product Owner ensures the delivered product meets the agreed-upon requirements and satisfies business needs.
Their primary responsibilities include:
Validating the product: The Product Owner reviews the completed software, verifying that it aligns with the user stories, acceptance criteria, and overall product vision.
Conducting acceptance testing: They may perform or oversee user acceptance testing (UAT), simulating real-world scenarios to ensure the software functions as expected and provides value to end-users.
Providing feedback: The Product Owner communicates any discrepancies, bugs, or areas for improvement to the development team, ensuring necessary adjustments are made.
Sign-off: Ultimately, the Product Owner has the authority to accept or reject the final product based on its adherence to the defined requirements. Their acceptance signifies that the software is ready for release or deployment.
By actively participating in the acceptance phase, the Product Owner safeguards the product's quality, ensures stakeholder satisfaction, and maximizes the chances of a successful product launch.
Further Information
My compensation is simple. You pay for my time and materials. Nothing fancy. But here's the deal: if I don't make things better in the first month — really better, where you can measure it — you pay nothing. That's how sure I am.
Ready to build ace software? Let's Zoom.
Contact Us
Interested in working together? Fill out the message form or schedule a call. We can’t wait to hear from you!